Effective Date: [23/04/2025]
Last Updated: [01/01/2026]
FXBOX (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website, applications, and trading services (together, the “Platform”).
By using FXBOX services, you agree to this Privacy Policy.
We may collect the following types of information:
Full Name
Date of Birth
Nationality
Identity/Passport details (if required)
Address and location details
Phone number and email address
Account number and profile details
Login activity (IP address, device details)
Trading activity and transaction history
Deposits, withdrawals, and payment details
To meet legal and compliance requirements, we may collect:
Identity verification documents
Proof of address documents
Risk profiling and suitability information
Tax-related information (if applicable)
Browser type and device type
Cookies & tracking data
Website usage behavior (pages visited, clicks, time spent)
We use your information to:
✅ Create and manage your FXBOX account
✅ Provide trading services and platform access
✅ Verify identity and prevent fraud
✅ Process deposits/withdrawals and payments
✅ Provide customer support and account recovery
✅ Improve our services, security, and user experience
✅ Send important notices (security alerts, service updates)
✅ Meet legal obligations and regulatory requirements
We process personal data when it is necessary for:
Providing services (contract performance)
Legal obligations (regulatory compliance)
Security & fraud prevention (legitimate interests)
Your consent (marketing communications, cookies where required)
We may share your data only when necessary with:
Such as:
Hosting and cloud providers
Payment processors
Customer support tools
Analytics and security services
We may disclose data when required by:
Laws, regulations, court orders, or government requests
Fraud investigations or suspicious activities
If FXBOX is involved in a merger, acquisition, or restructuring, your data may be transferred as part of the business assets.
We do not sell your personal data to third parties.
FXBOX uses reasonable security measures to protect your data, including:
Secure access controls
Encryption practices (where applicable)
Monitoring for suspicious activity
Limited staff access to sensitive information
However, no online transmission is 100% secure. Users are responsible for maintaining password confidentiality.
We keep your personal data only for as long as needed to:
Provide services
Meet compliance requirements
Resolve disputes
Enforce agreements
When no longer needed, data is deleted or anonymized as per internal retention policies.
Depending on your jurisdiction, you may have rights such as:
Right to access your personal data
Right to correct inaccurate information
Right to request deletion (where legally allowed)
Right to object to processing
Right to withdraw consent (where applicable)
Right to request data portability
To request any of these, you can contact us using the details below.
FXBOX may use cookies and similar technologies to:
Remember user preferences
Improve website performance
Measure traffic and usage trends
Enhance platform security
You can disable cookies from your browser settings, but some features may not work properly.
We may send service-related updates and promotional messages.
You can opt out of marketing emails anytime by:
Clicking Unsubscribe in the email
OR
Contacting support
Important service messages (security alerts, account notices) may still be sent.
Our platform may contain links to third-party websites. FXBOX is not responsible for the privacy practices of those sites. We advise you to review their privacy policies separately.
Your data may be processed or stored in countries outside your location, where service providers operate. In such cases, we take appropriate security steps to protect your information.
FXBOX services are not intended for individuals under the legal age required to use financial/trading services. We do not knowingly collect data from minors.
We may update this Privacy Policy from time to time. Updates will be posted on this page, and continued use of FXBOX services means acceptance of the updated policy.
If you have any questions or privacy requests, contact:
Company Name: FXBOX
Website: https://fxbox.sbs
Email: info@fxbox.sbs
Phone: Phone: (212) 319 80 35 - 36 - 37 - 38